Privacy Policy
PetPacket is built local-first. Your pet’s information lives on your device and, if you choose, in your own private iCloud — not on our servers.
Last updated: June 1, 2026
On this page
The short version
PetPacket stores your pet records on your device. If you enable iCloud, those records sync through your own private iCloud account, which we cannot read. We do not sell your data, and we keep the personal information we handle to the minimum the app needs to work.
What we collect
The pet information you enter — profiles, vaccines, medications, feeding plans, contacts, documents, and notes — is created and stored by you on your device. We do not receive a copy of this content on our own servers.
We may process limited technical information needed to operate the app, such as basic diagnostic and crash data, and (if applicable) anonymous, aggregated usage metrics. Where analytics are enabled, they are configured to avoid collecting the contents of your pet records.
Where your data lives
- On device: records are stored locally so the app works offline.
- Private iCloud (optional): if enabled, records sync across your Apple devices through your private iCloud, governed by Apple’s terms.
- Local fallback: if iCloud is unavailable, PetPacket keeps working with local storage.
Sign in with Apple
PetPacket uses Sign in with Apple for app identity. This is an app-level sign-in; it does not give us control of your Apple ID, and deleting your PetPacket data does not delete your Apple ID. You can sign out and delete your app data from within Settings.
Sharing & caregivers
If you share a pet with a family member or caregiver, that sharing happens through Apple’s native sharing. You control who has access and can stop sharing at any time. See Data We Store for a plain-language breakdown.
Third-party services
PetPacket may use Apple platform services (iCloud, Sign in with Apple, notifications) and, where enabled, privacy-conscious diagnostics. We do not sell personal information to third parties or use your pet records for advertising.
Your choices
- Turn iCloud sync on or off in your device settings.
- Sign out from within the app.
- Delete all app data, or your account, from Settings.
Contact
Questions about privacy? Reach us at privacy@petpacket.app or through the contact page.